Privacy Policy

GLAMO NEPAL may collect customer details such as name, phone number, email address, delivery address, order preferences and support messages when customers shop, create an account or contact the store.

Basic device and shopping activity information may be used to improve site performance, product discovery and customer support.

In accordance with the Electronic Transactions Act 2065 (2008) of Nepal, we maintain records of electronic transactions and communications for the periods required by law.

Customer data is used to process orders, coordinate delivery, verify payments, manage returns, answer support requests and improve the shopping experience.

Marketing messages should only be sent with appropriate consent and a clear way to opt out, consistent with the Nepal Consumer Protection Act 2075 (2018).

Necessary order details may be shared with payment providers (Khalti, eSewa), delivery partners and support tools so GLAMO NEPAL can complete purchases and provide customer care.

GLAMO NEPAL should not sell customer data.

Data sharing with third parties complies with Nepalese law and is limited to what is necessary for order fulfilment, payment processing and legal compliance.

Customer information is handled through secure connections (SSL/TLS), restricted staff access and careful operational procedures.

Payment confirmations are verified with the selected payment provider before an order is fulfilled.

We comply with the data protection provisions of the Electronic Transactions Act 2065 and take reasonable steps to protect personal information from unauthorised access, disclosure or loss.

We use essential cookies to maintain your session, shopping cart and preferences.

Analytics cookies help us understand how customers use our site so we can improve the experience.

You may disable non-essential cookies through your browser settings.

You may request access to, correction of, or deletion of your personal data by contacting us.

Under Nepalese law, consumers have the right to transparent information about how their data is handled.

We will respond to data access requests within 30 days.

For privacy questions, contact +977 9818212188 or visit S.S Chowk, Madhyapur Thimi, Bagmati, Nepal.